Pinateros.com Legal Terms & Player Protection
This section highlights critical clauses from our Terms and Conditions that have the potential to seriously affect your interests. We urge you to read these summaries carefully and click on the provided links to review the full, legally binding text of each clause.
Summary: You must be at least 18 years old and undergo mandatory identity verification. Failure to complete KYC/AML checks will prevent deposits, withdrawals, and may lead to account suspension.
Summary: Before your first deposit, you MUST set financial limits. We provide tools for deposit limits, loss limits, and self-exclusion (including GAMSTOP). We cannot be held liable for losses if you bypass these measures.
Summary: Your funds are held in segregated accounts providing MEDIUM level protection. In the event of insolvency, your funds are protected but there is no absolute guarantee that all funds will be repaid.
Effective Date: 1st January 2025
Version: 1.0
Welcome to Pinateros.com! These Terms and Conditions govern your use of the Pinateros.com website and all associated services. By accessing or using our services, you agree to be bound by these Terms, our Privacy Policy, and our Responsible Gambling Policy.
Pinateros.com is operated by Pinateros Entertainment Ltd., a company registered in England and Wales under Company Registration Number 12457890, with its registered office address at One Canada Square, Canary Wharf, London, E14 5AB, United Kingdom.
We are licensed and regulated by:
You must be at least 18 years of age or the legal age for gambling in your jurisdiction to use our services. We conduct strict age verification checks and prohibit minors from gambling.
As a licensed operator, we are legally required to verify your identity. This process typically involves providing:
In compliance with Anti-Money Laundering regulations, we may request documentation to verify your source of funds. Failure to provide satisfactory evidence may result in account suspension.
Your funds are held in segregated accounts, separate from Pinateros Entertainment Ltd.'s operational funds. This provides a MEDIUM level of protection. This means that in the event of our insolvency, while efforts will be made to return your funds, there is no absolute guarantee that all funds will be repaid.
The "Pinateros" slot game is a video slot developed by Swintt, featuring:
Age verification is mandatory BEFORE accessing any gaming content, including demo versions. Demo winnings have no monetary value and real-money outcomes may differ.
All new customers MUST set financial limits BEFORE their first deposit:
Limit increases are subject to a 24-hour cooling-off period. Decreases apply immediately.
UK players can self-exclude via GAMSTOP for 6 months, 1 year, or 5 years from all UK-licensed operators. Register at www.gamstop.co.uk.
All bonuses are subject to specific terms including wagering requirements, game restrictions, and expiry dates. Failure to meet conditions may result in forfeiture of bonus funds and winnings.
Website: www.ibas-uk.com
Email: [email protected]
Telephone: +44 20 7347 5883
We are fully compliant with GDPR and Data Protection Act 2018. For detailed information, see our Privacy Policy.
We may update these Terms with advance notification. Material changes will be communicated before they take effect. Continued use after notification constitutes acceptance. You may close your account if you disagree with changes.
Our maximum liability is limited to funds in your account or the disputed stake amount, whichever is lower. We are not liable for indirect, consequential, or punitive damages. Nothing excludes liability for death, personal injury, or fraud.
Compliance: [email protected]
Finance: [email protected]
General: [email protected]
Thank you for choosing Pinateros. We wish you an enjoyable and responsible gaming experience!
Pinateros is provided by Swintt under proper gaming licenses. Play responsibly. All game outcomes are determined by certified Random Number Generator (RNG). The 96.17% RTP represents theoretical long-term return. Individual sessions will vary.